I've been quite satisfied in all the contacts I've had with Mike. He was extremely helpful in upgrading the computer devices I use at the yoga studio I own. Mike also gave me the prompt IT support I needed to remove a very nasty computer virus from my company laptop. I highly recommend services of Greylock Information Technologies, Inc to individuals and small businesses needing IT support.

We have a small business and have had the opportunity to work with Mike on our computer problems and questions over the last 4+ years. Mike is that rare individual who has an exceptional understanding of complex technical issues yet can simultaneously explain these in a very easy to understand manner. Mike is a patient, skilled teacher. He is personable, reliable and honest and it is incredibly convenient to have him work on-site, at our place of business. We continue to rely heavily on his expertise and highly recommend him.

Mike has always been very professional and efficient. He has great knowledge with any and all IT work and has helped me personally as well as the company i work with on all of our needs. He responds quickly and always seems to know the best path for a resolution. I recommend him to anyone who is looking for IT work done.

Mike is my go to guy and has been for years. He is versatile and knowledgeable of both Apple and PC platforms. He is creative in dealing with complex problems and is responsive when we have an issue. He is also a really nice guy.

Greylock IT is an affordable and knowledgeable company for any problem you have regarding networking and computers. From Business to personal, they exceed every expectation. I have used them numerous times when my network went down and in my business time is money. Mike from Greylock got me up and running fast. Highly recommended!!!!

I met Mike Menard several months ago when I was hired by a law firm in Amherst. Mike worked with me to update the software and to assist in getting me established with the firm. He continues to work with me on an ongoing basis, should I need his expertise and assistance. To say he worked “with me” is an understatement. He didn’t just come in and take over the computer, push a bunch of buttons and then leave. He actually sat with me, explaining in layman’s terms what he was actually accomplishing and why, and familiarizing me with the software. When I say “layman’s terms” I mean he doesn’t use all this high-tech language to sound impressive and speak above your level. He truly wants the client to understand what he is doing and its purpose. In addition, his service is stupendous. When you place a call he gets back to you within a very short period of time. I feel he works efficiently and economically and would recommend him without reservation. You will be very pleased.